Industries — Field Services

Field services automation for trades businesses.

HVAC, facilities management and trades businesses run complex operations with thin back-office teams. Job sheets, service agreements, proposals and engineer scheduling — most of it still manual. We build the systems that change that.

The challenge

Field operations run on paper and goodwill.

Job sheets are still paper

Engineers complete paper job sheets. Someone in the office types them up. Half the information is illegible. Invoices go out days late because the job sheet is sitting in a van.

Service agreements fall through the cracks

Maintenance contracts due for renewal. No automated reminder. The client finds another supplier before anyone notices the contract has lapsed.

Proposals take too long to produce

Site survey done. Engineer writes notes. Office produces a quote two days later. Competitor quotes the same day. You lose the job on speed, not price.

CRM is a spreadsheet nobody trusts

Customer history, equipment records, service dates — all in a spreadsheet that's always out of date. Engineers arriving on site without the information they need.

What we build

Systems built for field operations.

Every engagement is specific to your operation. These are the systems we most commonly build for field services clients.

01

Digital job sheet workflow

Engineers complete digital job sheets on mobile. Data syncs to your CRM and triggers invoice creation automatically. No paper, no transcription, no delay between job completion and billing.

02

Service agreement renewal automation

Contracts tracked in your CRM. Automated renewal reminders sent to clients at 90, 60 and 30 days. Lapsed contracts flagged to your account managers before the client goes elsewhere.

03

Proposal generator

Site survey data entered once. Make.com generates a branded PDF proposal from your CRM — correct pricing, correct scope, correct client details. Sent within the hour, not two days later.

04

CRM build and engineer history

Monday.com configured for field services — customer records, equipment history, service dates, engineer notes. Engineers arrive on site knowing the full picture.

What changes

Outcomes within weeks, not quarters.

Same day
Proposals generated from site survey data
Zero
Paper job sheets and manual transcription
Automated
Service agreement renewals tracked and chased
Live
Engineer and customer history in one place
Tools we use
Monday.com Make.com Xero PDF generation Google Forms Gmail / Outlook

Running a field services business?

Book a 20-minute discovery call. We'll identify where the most time and money is being lost first.