Industries — Letting Agencies

Letting agency automation that scales your portfolio.

Managing a growing property portfolio with a fixed admin team means something always falls through the cracks. We build the automations that handle tenancy paperwork, maintenance workflows and landlord reporting — without adding headcount.

The challenge

More properties means more admin, not more revenue.

Tenancy renewals fall through the cracks

Renewal dates buried in a spreadsheet. No automated reminder. A tenancy lapses into a periodic tenancy nobody intended because nobody caught the date in time.

Maintenance requests are managed by email

Tenant emails in. Property manager forwards to contractor. Contractor replies. Property manager updates tenant. Every step manual, every step adding delay, no audit trail.

Landlord statements take hours to produce

Monthly statements compiled from rent receipts, maintenance invoices and management fees — formatted differently for different landlords, produced manually every month.

Compliance deadlines are tracked on spreadsheets

Gas safety certificates, EICR dates, EPC expiry — all in a spreadsheet someone has to review manually. A missed compliance date is a legal liability.

What we build

Systems built for property management.

Every engagement is specific to your agency. These are the systems we most commonly build for letting agency clients.

01

Tenancy renewal automation

Renewal dates tracked in your CRM. Automated reminders sent to landlords and tenants at 90, 60 and 30 days. Renewal paperwork triggered automatically on confirmation. No date slips through unnoticed.

02

Maintenance request workflow

Tenant submits a maintenance request via a form or WhatsApp. The system logs it, notifies the property manager, routes to the approved contractor and tracks completion — with updates sent to the tenant automatically.

03

Automated landlord statements

Monthly landlord statements generated automatically from rent receipts, maintenance costs and management fees. Sent on schedule, consistent format, no property manager spending a day on reconciliation.

04

Compliance certificate tracking

Gas safety, EICR, EPC and HMO licence expiry dates tracked automatically. Alerts sent to property managers in advance. Compliance gaps flagged before they become legal issues.

What changes

Outcomes within weeks, not quarters.

Zero
Tenancy renewals or compliance dates missed
Tracked
Every maintenance request logged with full audit trail
Automated
Landlord statements produced and sent on schedule
More
Properties managed per property manager without extra headcount
Tools we use
Monday.com Make.com Xero WhatsApp Business API PDF generation Google Forms

Running a letting agency?

Book a 20-minute discovery call. We'll identify where your property managers are losing the most time.